Privacy Policy

Last Updated: February 27, 2025

Introduction

At ThePhoneBot, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

Please read this Privacy Policy carefully. By using our services, you consent to the practices described in this policy.

Information We Collect

We collect several types of information from and about users of our services, including:

  • Personal information such as name, email address, and phone number that you provide when registering for our services.
  • Information about your calls, including call metadata, transcriptions, and action items identified from your calls.
  • Technical information such as IP address, browser type, device information, and usage data.
  • Cookies and similar tracking technologies to enhance your experience and analyze usage patterns.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services.
  • Processing and completing transactions.
  • Sending you technical notices, updates, and administrative messages.
  • Responding to your comments, questions, and requests.
  • Monitoring and analyzing trends, usage, and activities in connection with our services.
  • Detecting, preventing, and addressing technical issues.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information.
  • The right to rectify inaccurate personal information.
  • The right to request deletion of your personal information.
  • The right to restrict or object to processing of your personal information.
  • The right to data portability.

To exercise these rights, please contact us at [email protected].

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].